Supply Chain Disruption: Managing Cyber Risk Beyond the Obvious
55 Minutes
Supply Chain Disruption: Managing Cyber Risk Beyond the Obvious
The media’s headlines are not falling short with ransomware attacks, business email compromises, and other cybercrimes disrupting critical infrastructure services. Cybercrime is estimated to cost the world $10.5 Trillion annually by 2025. Organizational resilience continues to be tested as cyber breaches have mercy on no one.
The impact of disruption on the critical infrastructure goes beyond business recovery and continuity. Societies feel the effect of entire energy plants going dark, hospitals being hacked to pay instead of saving lives, banks struggling to keep their online banking system safe, secure, and resilient, and the list goes on.
The question is not so much how to prevent disruptive cyberattacks, but how to recover and build resilience so that the pain of cybercrime remains minimal?
Ensuring a resilience and recovery strategy from a 360-degree perspective across people, processes and technology rely on solid collaboration and coordination processes that stand the test of time.
This session will cover
Reaching consensus on the core issues to be addressed in priority
Identify, prioritize and engage your stakeholders
Communication strategies to receive buy-in across departments
Getting to the root cause of human vulnerability in your organization
Financial Services (banks)
Information Communication Technology (ICT)
Energy Sector
Healthcare Sector
Defense Industrial Base
Chief Executive Officer
Chief Information Officer
Head Legal Services ( Data Privacy, Contracts, Litigation and Liability)
IT Director
Communications Director
Chief Information Security Officer
Chief Technology Officer
Human Resources Director
Marketing Director


Nadja El Fertasi


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Nadja is a senior strategic advisor and crisis management exercise specialist in the field of cybersecurity.  She has significant experience advising senior executives and security teams on the ‘human elements’ as it relates to preventing, managing and responding to threat actors and activities.
Nadja has worked for nearly two decades at NATO in the area of defence and global security. Her last position was Senior Executive at the NATO Communications and Information Agency (Cyber Security), responsible for strategic stakeholder engagement and communications. Having worked closely with people from over 40 countries, she is uniquely skilled in fostering trust and understanding among diverse, global stakeholders in both the public and private sectors across various industries. Nadja designs and facilitates cyber-crime simulations to help people build emotional firewalls against social engineering attacks. She addresses the human factor by exercising collaborative leadership skills during cyber crises. Nadja possesses the latest credentials in the field of emotional intelligence and has trained with leading experts in the area.
Nadja is an alumna of the 2018 German Marshall Fund Marshall Memorial Fellowship program, a postgraduate from the University of Cambridge in International Relations, and Co-Chair of the largest side event of the GLOBSEC 2019 Bratislava Forum. In November 2020, Nadja led the regional cyber leadership approach webinars for the World Savings Banking Institute (WSBI). The webinars were part of a global initiative with partners such as Global Cyber Alliance (GCA) and Cyber Fin Project of the Carnegie Endowment for International Peace.
During her 15+ years of experience in cyber security in NATO, Nadja is a seasoned practitioner and expert in her field. She has also been selected to be part of the book “Women in Cybersecurity in Europe” featuring Top 100 influential women in cyber security across Europe by the Women4Cyber foundation. Nadja is fluent in Dutch, English, French, Arabic and has a good understanding of Italian and German.
Nadja leverages her expertise and know-how in crisis management, strategic stakeholder engagement, and emotional intelligence to provide a holistic approach to addressing the human element of cybersecurity.
55 Minutes
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